Category Archives: Shame

Living Your Dash

I can’t remember when I first heard about the poem The Dash by Linda Ellis. What I do know is that every time I read it I renew my desire to live my life on purpose – to continue to do work that feeds my soul, to do one thing a day that scares me (encouraging my evolution), to step into the emotions that feel difficult or uncomfortable, to let the good stuff sink in including expressing gratitude and love, and to see the possibility in whatever is showing up in my life.

Here’s the general gist of the poem. (I encourage you to read it in its entirety here.) On a tombstone there is a beginning date and an end date. In between those two dates is a dash. That tiny dash represents the fullness of your life. The question the poem raises is what do you want to do with your dash?

The intention here is not to instill fear of the end-date (the second date on your tombstone). Stirring up panic and a sense of scarcity of time is not the vibe I personally want to have clouding my dash. The reality however is we generally don’t know when our end-date is coming. We imagine living a long and fruitful life and yet anything could happen.

Here’s the approach I’ve taken. I’ve asked myself what do I want to be doing now so that if I found out I was terminally ill and going to die within a month or two I would have some degree of ease because I had been living my life on purpose, because I had been making choices in awareness of the reality of not knowing when the end will come. I don’t think it is possible to live without regret (the words that come of my mouth some times – yeesh!), yet I do think it is possible to minimize regret through actions like vulnerability, compassion, empathy, and a willingness to ask for re-do’s or acknowledge mistakes.

Do the people you love and who matter the most to you know it through your words and actions?

Is the work you are doing feeling your spirit – does it make your heart sing?

Are you learning from and in the discomfort that life gives?

Are you being gentle with yourself? Do you acknowledge your self-worth?

Are you having fun?

I ask these questions not to invoke shame or a sense of “not enough”, rather they are invitations to reflect on how you are living your dash. You are worthy and enough no matter how you are living your dash. AND you have agency in how you live your dash. I realize sometimes it can feel like you have anything but power and possibility in your life. This is the gentle reminder that there is always choice. That you can bring “creator” energy to your daily life.

Dream like you’ll life forever. Live as if you’ll die tomorrow. ~James Dean

I’ll be speaking on this topic on Sunday February 23rd as part of the service at the Centre For Spiritual Living Vancouver. Please join me if you are interested in reflecting on how you live your dash. [11 AM Creekside Community Centre, Olympic Village, Vancouver]

Doing or Saying One Thing A Day That Scares You

With all the writing in the popular press about the New Year and setting resolutions, intentions, or defining goals I couldn’t help stopping to reflect on how I treat the start of the new year. I do use it a time of reflection – to stop and look back over the past year and to launch a few intentions, dreams and desires for 2014. The reality is I do this type of reflecting regularly. It’s about living my life on purpose. I stop and ask myself what it means for me in this moment to be “on purpose”. The New Year is a spark to step into that reflection.

Because I’m reflecting regularly, the outcome is often to renew or reshape some intention I have expressed before. For example one intention I keep coming back to is Do One Thing a Day That Scares Me. Here’s why…

That intention has inspired me to be vulnerable. To speak my truth. To express my gifts. To let people know they matter to me. In summary – to take risks that come from revealing an inner part of myself. It has indeed been scary. And wonderful!

When I set that intention at the beginning of 2011 part of me had ideas like bungee jumping and other physical activities in mind. I had begun reading the work of Brené Brown on vulnerability and shame and I had been studying Non-Violent Communication for a few years, endeavouring to put it into practice. I came to realize what I had to say and how I reached out for connection – that I reached out for connection period! – were some of the scariest things I could ever do. Do one thing a day that scares me and Say one thing a day that scares me became interchangeable.

It meant noticing when I hesitated to make a phone call to a potential client, reminding myself of my intention, and then going for it even though I was scared. It meant submitting proposals for workshops and risking the rejection. It meant telling the people I love that I love them. It meant having conversations with a friend with cancer when I was anxious about saying the “wrong” thing. In all of these cases it could have been easier, less anxious, indeed less scary to just not do anything.

So why did I do them? Because I had set an intention? Is that what motivated me? I set my intention because I was curious about discovering what holds me back in my life. As I stepped further into that exploration, I discovered that a rather persistent voice was present. It was so persistent is was almost like white noise. I didn’t realize it was always there, the default station playing on my inner radio. And its public service or should I say dis-service message was “I am not enough.”

It is the voice of shame. It is the voice that can have me feeling “less than”. It is the voice that believes I won’t find connection, that I won’t be liked, that I won’t belong because of some aspect of self. Powerfully un-empowering stuff!

And so what did I do with this discovery? In Catherine world I read books on the subject and I take workshops. And I talk to my “digestors” – a small group of people with whom I feel a sense of safety and being held. (More on this group in a future post and why you might want to consider having such a group too.) My curiosity drives my learning and growth. My digestors give me the space to express what is percolating for me in that learning and growth process. They listen. They provide empathy. And when asked, they offer ideas, possibilities, advice, solutions. Through all of that I integrate. I endeavour to be gentle with myself. I move forward.

I’ve learned a great deal about shame and vulnerability in these last few years. Whatever I learn about myself becomes part of the work that I offer to the world. It is why I love being a Life Coach. I get to keep working on me (which even with its trials and tribulations I have a thirst to do) and then share that learning with my clients.

I hope you are seeing the value in stopping to reflect and launching your intentions, dreams, and desires. They can be an amazing catalyst for what comes next in your life. So I invite you to reflect on what it means to be “on purpose” in your own life. And why not consider doing one thing a day that scares you in the coming months? Wonder where it might take you…

To facilitate your journey I have a few offerings coming up that might be of interest:

1) Four consecutive Monday evenings – a program on vulnerability and shame for men through Manology beginning on January 13th, 2014. We look at that voice of “I am not enough” and how to strengthen the voice of “I am enough.” We’ll walk the bridge of shame resilience.

2) A one day workshop entitled “Life is One Big Improv” on March 8, 2014. This will be an interactive workshop that will blend theory with practice. We’ll explore shame and vulnerability concepts and then use a variety activities including improvisational theatre techniques as a way to try that learning on. An opportunity to discover where you hold yourself back – an opportunity to do one thing (or two) that scares you! A day to celebrate being enough.

More details can be found on my Schedule page.

Warmly and purposefully,

Catherine

No Such Thing As Mistakes

I’m getting the flash of the “X’s” in either red or bold black on the school assignments.

The years in school had a huge focus on right and wrong, on correcting mistakes. In some fields of study there is right and wrong. Two plus two is indeed 4, it is not 5 or any other number. We need to learn that. And yet that horrible feeling – at least for me anyway – that would come when I saw those X’s or the grade that meant I didn’t get full marks. It took me to that place of “not good enough”, that place of shame, and somehow that doesn’t seem best for learning.

I remember in particular an incident in grade 10. The assignment was to read a story and write your feelings about the characters. I did not find one of the characters very sympathetic and wrote this in my assignment. I found myself defending myself in front of the whole class and being told by the teacher that I was “walking on thin ice,” that my opinion was incorrect, that my feelings couldn’t be that. I don’t remember what my feelings were supposed to be, I just remember mine were wrong, to the tune of an F. This was the first F of my life. Life went on and I ultimately passed the class and Grade 10 with flying colours, yet I sure do remember that incident. Even now I’m feeling the tightness and anxiousness in my body as I recall that experience.

Incidents like these have influenced my life. For some, in those moments your voice gets louder. For me, I shrink, feel smaller, and experience that warm wash of shame. These experiences were not empowering – at least they didn’t feel that way in the moment.

Having them as part of my experience in this moment now, in who I am in the present does feel empowering. I can work with them in ways that enables me to feel bigger, stronger, more powerful in my life. One of the ways that I do that is to consciously, purposefully not use the language of mistakes, of right and wrong.

I’m more than willing to acknowledge those circumstances in which I make a choice, learn something after experiencing that choice and then perhaps saying “Wow, I wish I’d chosen differently,” or any sort of wishing for having done, said, or been different. Was I wrong or mistaken with the first choice? I believe not. I practice discernment. I generally don’t take decisions lightly. I am a lawful citizen.

I learn and with that learning I make new choices. That doesn’t make me wrong or mistaken. That makes me a reflective, purposeful learner. I’m happy to be one of those.

So I invite you to think about that voice in yourself that judges you as right/wrong, good/bad. Consider being a little gentler with yourself.

To close, here is one of my favorite quotes from Rumi:

Out beyond ideas of wrongdoing and rightdoing,
there is a field. I will meet you there.

Spinach Between My Teeth

Have you ever been to a two hour meeting where you met a bunch of new people, laughed, and shared stores and then upon arriving home from said meeting realized you had spinach between your front teeth the whole time?

Yup. Just had that experience.

First feelings – mortification, embarrassment. Convinced they think I’m an idiot – ah that warm wash of shame that says “I’m not good enough.” My needs for belonging, connection, acceptance, acknowledgment, competence – absolutely not being met in that first instance of seeing dinner’s spinach pizza between my teeth.

Why didn’t anyone say anything?

Yes, truly, why don’t people say anything? I spoke to several new people that evening and no one said anything. It is interesting to consider the “spinach between the teeth” scenario from their perspective. So let me put myself in their shoes by considering what happens to me when I encounter someone who has spinach (or some other visible food item) between their teeth. Here are the some of the voices in my head I can recall from a recent “incident”:

Do I tell them they have spinach between their teeth? I don’t want to interrupt them. Gosh this could feel embarrassing. I don’t want to embarrass them. How do I do this discretely?

What I’m noticing in my body as I type those sentences is my discomfort. Discomfort triggered by thoughts of their discomfort and it is my own discomfort that stops me from saying anything. I don’t want to risk having to be present for their discomfort. How paradoxical! Rather than step in and potentially easily resolve, I hold back, shut down in a way and experience my discomfort rather than theirs.

So I’m imaging all those people who were talking with me were experiencing their own discomfort with my spinach.

What to do?

Step in to whatever is alive for you. I advocate that for both the Spinachee and the Noticer. So in the first instance for Spinach Smile Me I get to once again practice self-connecting and offering some self-empathy. My first reactions were just that, my first reactions – the embarrassment, the shame. Triggered by my lovely needs – the desire to connect, the desire to be perceived as competent. The desire to be noticed – to be seen – not for my spinach but for who I truly am. And isn’t it possible that the conversations I had were worthy, engaging, connecting – with or without spinach!?!

And for the Noticer Me – the one who is staring (or trying not to) at the spinach in someone else’s teeth – I can step into that discomfort too. Sure, it might be a little awkward to point out the spinach. Those are my thoughts of how it might be – it doesn’t actually have to be. Why not try it? I can notice my discomfort, love myself for being concerned about how my words might impact the other and go forth anyway. It could be as simple as:

“I’m just going to quickly mention you have some spinach between your teeth.”

“Oh. Gosh, would hate to get home and discover it in the mirror myself tonight. Grateful you mentioned it. What was I saying about…”

Fear of Success

I’m presently listening to the book entitled The Four Spiritual Laws of Prosperity: A Simple Guide to Unlimited Abundance by Edwene Gaines. I’ve explored prosperity principles in my own life for a while now and have come to appreciate that having less can feel like more. In this exact moment I make less money than I have in a long time and yet my life feels richer, fuller, and more rewarding than ever. That said, there is still work to be done.

Edwene describes prosperity as:

a healthy body
relationships that work all the time
work that you love
money – all you can spend

Over the past 4 years I’ve put loads of energy into getting healthy, finding work that I love – my purpose – and learning tools for and stretching myself in relationship. My study of vulnerability, Non-Violent Communication, Mindfulness Based Stress Reduction, Improvisational Theatre, Interpersonal Neurobiology – all of these inform the work I do, my relationship with my Self, and how I show up and am in relationship with others. My learning, the journey, will never end yet I can look back over the last four years and acknowledge and celebrate that I am not where I was. I DO FEEL HAPPY and it does not feel phoney to say LIFE IS GOOD!

And yet…

Financially I’m anxious. And when I get to the core of it, I see clearly that it is ME holding ME back. There is a fear of stepping fully into this life I say I want. I get scared when I think of being successful. I feel overwhelmed. What if it doesn’t work out that way I’m envisioning? I’ve been a do it all myself kind of gal and yet I know I can’t do it all myself to realize the dreams I have. I will need to depend on other people. I will need to ask for help. Yikes!

We humans are genius at our own games. We have something called defense mechanisms – ways to stay safe – or so we lead ourselves to believe. So in my fear of success my defense mechanism that comes into play is to keep myself out of the game. If I don’t step into the game, then I can’t lose. I can’t be proven wrong. I can’t feel disappointed. The irony is that I still feel disappointed. I still feel like I am losing – a sense of being unfulfilled.

And this in turn is tied to my belief (or lack there of) in self. Yup, we’re back to shame and vulnerability again. Self-doubt can be crippling. I know. I live it quite regularly. We deserve, I deserve to prosper. I am not a bad person if I am financially successful because really, can I be bad person for sharing my gifts?

So I’m working on my fear of success, or as Edwene suggests, I’m expanding my bliss tolerance. I’m letting those visions of a successful me dance around in my head. I’m regularly saying aloud this quote from Marianne Williamson about letting my light shine.

“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, ‘Who am I to be brilliant, gorgeous, talented, fabulous?’ Actually, who are you not to be? You are a child of God. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won’t feel insecure around you. We are all meant to shine, as children do. We were born to make manifest the glory of God that is within us. It’s not just in some of us; it’s in everyone. And as we let our own light shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.”
― Marianne Williamson, Return to Love

And as I review her words, I’m reminded that we are all worthy. That what I want for others, their own peace, happiness, contentment, calls me forth to be my fullest self, to step into the idea of successfully sharing my gifts.

So I start where I often do – with some self-compassion. I acknowledge my fear of success. At the same time, I step into envisioning success and creating feelings of success in my body. And I try stuff. I schedule a meeting to share my ideas. I schedule a workshop. I make an ask for help. And as I do all of these things, I see that I am okay. I see that yes, I can do it. Everyday another step towards a successful, prosperous life and a step towards believing even more fully in self and that which guides me.

Take It Personally

Here’s the scenario:

I’ve sent emails out to two different friends who are important in my life and have not had a response from either of them. For one friend the norm is to hear back the very day I send the email. It is now three days later. For the other friend, I’ve been sending emails for a few months now with no response and phone calls haven’t lead me anywhere either.

My first response, or perhaps better said, reaction, is to assume I have done something wrong. What did I say or do that has resulted in them not wanting to talk to/connect with me? This is my default shame reaction where I take things personally and I ground them in my sense of a “less-than” self.

I’m a little older and wiser now with all the work I have done on myself these least few years so I can at least see going to that shame place. I usually can’t stop myself from going there, yet now that I see myself going there I have options. With awareness comes choice.

I remind myself that yes, I may have been a trigger for that person in some way, but I get to give their reaction back to them. I get to be responsible for my own feelings and they get to be responsible for theirs. So in actuality I do get to take it personally, just my own personal, I get to look at what is coming up for me.

That “own personal” attention is for me a form of self-empathy. I get to acknowledge my feelings and explore what is behind them – my needs. Just as valid as my whatever may be transpiring for my friends. I have a direct line into me.

So what is coming up for me? I’m sad these friends have not replied back. And I’m concerned about them on two fronts. One, maybe something is unfolding for them that has absolutely nothing to do with our exchanges. Can I help?

Second, if I have said something to trigger either of them, I would like to know what that is. Perhaps there is a way I can reframe something. Perhaps I’ve been misunderstood. And perhaps it is just going to be a tigger – I might have said something that sounded just like one of their parents and depending on their history, they were transported back there for a while. It can be a bit scarey and vulnerable to step into finding out, but I’m willing to go there. Here, while I’m part of the exchange, I’m not coming from the place of having done something wrong.

What’s behind all of this is are MY needs for connection, belonging, clarity, consideration, and love. And those are beautiful needs. I don’t have to think of myself as “less than” for having those needs. In the past I’ve done an immediate translation to equate anxiousness with the shame response. Now I can see that the anxiousness means some of my needs are not being met. I’m whole, I’m just wanting connection.

So the next time you feel to take something personally, believing that you are somehow at fault, less than, for something, I invite you take it personally – your own personal – and look behind the circumstances. Which of your needs are calling forth?

Don’t Ask For What You Want – You Might Be Disappointed!

Had a big “a-ha” recently when I connected my struggle of asking for what I want with an effort to avoid being/feeling disappointed.

Here was my logic:

If I ask for what I want I might not get it. So to avoid that possible disappointment I won’t ask for what I want. I then can’t get a no.

Hmmm….

Here’s a recent example. I am wanting to connect with a friend over Skype. The exchange happens via e-mail.

Friend: What time would be good?

Me: I’ll be home after 9 tonight or my schedule is pretty wide open tomorrow.

I don’t hear back from the friend until the next morning. I haven’t asked to hear back about a specific time. I haven’t asked about their availability. And here’s what I really wanted – I desperately wanted the friend to call that very night after 9 pm when I got back home. I’m sure you were able to read that into my part of the request weren’t you? My timing was clear wasn’t it? The intensity of wanting to connect – I put that out there too didn’t I? And so what did I do? I rushed home from a lovely event – remember I’m hoping my friend will call me after 9 pm – and sit around, albeit keeping myself occupied with things I am needing to get done – and every few minutes checking Skype to see if my friend is online.

Here’s the irony – in my attempt to avoid disappointment, I feel it anyway. My friend is nowhere to be found on Skype that evening so I am disappointed we don’t connected AND I get to feel disappointed in myself too. Double whammy.

There is a voice in my head right now saying “Pathetic!”. That is my self critical judging voice – the Jackal voice in the world of NVC. It is a voice of shame as I judge myself for being weak with expressing what I really want. The Jackal voice is also the gift of a guide post to step into language that is more life affirming – giraffe language – beginning with some self-empathy. I personally need a little help getting into the self-empathy space and I often get there by doing some self-reflection, a little logic to digest the situation perhaps.

So a little self-reflection. I’ve noticed what I will do is make my request in very general terms. The lack of specificity is another part of the defenses to avoid being disappointed. I’m sort of expressing what I want – I’ll be home after 9 tonight or my schedule is pretty wide open tomorrow. – I just ask for it so generally I’m kind of expecting the recipient to be a mind reader. In my mind I’m also justifying the approach by telling myself I’m giving consideration to what the other person’s needs might be. This is not necessarily a bad thing, it just becomes another part of the defense/avoidance mechanism if I put their needs far and away above any specificity of need on my part.

And now some self-empathy. It can be hard to hear a No. It can be awful to think of wanting to connect with a friend and then think you might not be able to connect with that person. The wanting to connect with a friend is a beautiful want. We – I – so have that innate need for connection and belonging. And it is a beautiful thing to want to be considerate of my friend’s needs and to acknowledge the reality they might not be able to meet my initial request.

In NVC we talk about redos – when a conversation doesn’t unfold quite the way you had hoped/expected know that for the most part you can create redo possibilities – a chance to have the conversation again with different energy. Asking for a redo can be another request you can practice making. In this instance, without knowing it, my friend gave me a redo. It wasn’t going to be exactly the same request as time had passed, yet I could now apply my a-ha insights.

Friend: So, recommend a time that works for you.

Me: It has been rough start this morning. Not exactly sure why – a collection of “life” stuff to be sure. Could really use a hug today. So would early afternoon work – say 1 PM? I’m conscious of all that you might need to be get done today so there is a part of me that says “I can’t take a chunk of time out of the middle of your day.” and yet you’ve asked me for a time, so I’m just going to say 1 PM and see where we get to…

Friend: I will shoot for that but can’t guarantee. Just heading off now. Will try to make that happen. Will text with level of success.

We ended up not being able to Skype at 1 pm. I did get a connection though. We were able to talk on the phone at 1 pm. Sure, it didn’t quite unfold the way I had hoped/requested – we weren’t able to Skype – so on some level I received a No – yet on another level my request was answered – I was able to connect with my friend.

There is power in acknowledging the fear – the fear of disappointment, of getting the No – and going forward with my requests anyway. Because when I do that, I don’t have to be disappointed in myself. I can feel good about having expressed my needs, about making my now more specific or direct request, about being open to having the requests fulfilled in different or creative ways, and in being considerate of what might be unfolding for the person I am making the request of. And with the willingness to be present to the disappointment, it doesn’t have the same hook either. I can feel the “I’ll be okay.” deep down inside.

Shame on ME

I’ve been reading a great deal about shame recently – books by each of Brené Brown and John Bradshaw for example. I also recently attended a workshop by Sarah Peyton on the purpose of shame and the power of empathy with some Interpersonal Neurobiology (IPNB) in the mix to bring it all together. Through this learning and self-reflection I’ve discovered how strong a hold shame has had on me.

My default place to go when something feels amiss is to believe I am somehow at fault, somehow less than, somehow not worthy. Notice that it is always about me. Never about the circumstances, or something or someone external to myself. I make me the problem. And not even a behaviour, something I’ve done for example, but rather me, the whole me, the essence of me.

The invitation to me now is to speak my shame – to be vulnerable – to seek empathy from others, and to offer it to my Self. In the words of Bradshaw I am “externalizing” my shame. Brown would consider me to be building and exercising my shame resilience. In either instance the goal is not to rid oneself of shame (impossible by the way), rather I like to think of it as loosening the hook shame has into my sense of Self.

Shame unto itself is a very human experience and that’s why on some level it is a good thing that in part serves to keep us safe and humble and why we can’t be rid of it. (Unless you’ve figured out a way to be something other than human!) Yet when “less than” becomes a defining part of our identity – my identity – then it is time to regroup! At least that’s where I am at. I can see now that shame holds me back in my life and I’d like to be able to play bigger. With awareness comes choice!

Let’s see what choices I can make going forward. I’ll share my shame and some new choices here in my blog.

Letting Go – pain, struggle, or release and relief?

When is it time to let go?

I’ve been moving into a new place the last few weeks. I chose a place that I felt served me in many ways – love the location and the space itself made me say “I want to live here.” And I knew the space was going to force me to downsize. Not much storage and I was okay with that.

Then came the downsizing.

What if I might some day hold that party for 30 people I’ve been thinking about? I would need those mugs then.

I do wear those shoes sometimes…

And then there’s the books and files that remain from my years as a grad student working on my doctoral dissertation and then as an academic. The collection had already seen one purge several years ago. Much still remained.

I felt heavy – literally and figuratively – as I tried to decide what to do with these items. That is where the pain and struggle came in. The memories – good and bad – of the experiences associated with these items come into my consciousness. Thoughts – oh so many thoughts – came rushing in. Am I throwing away my PhD if I throw away documents and books associated with it? How will I prove that I did the work if I don’t have items from the steps along the way? What if someday I might need this particular piece of information again?

I had lots of advice from friends. “Don’t think about it. Just throw it all away.” Or “You can’t throw that away. That was from your grandmother.” Helpful? Nope.

What in the end worked for me is the following. It took me a while to figure out this was the process that got me the release and relief I was looking for and no, that doesn’t mean I threw everything away. I just found peace with the process.

First I checked in on what the item represented. Maybe there was some grieving I needed to do and in so doing, I would be able release the item. Maybe I wasn’t living the life at 47 I thought I was going to – the parties for 30 co-hosted by me and my spouse weren’t happening. No big parties. No spouse. And yet I could follow-up that up and say unequivocally that life IS good even though it doesn’t look as I had expected. So I acknowledged the loss of the unrealized vision and found gratitude in the now.

Then I asked myself about how I wanted to let go of the item(s). Somehow simply throwing things away didn’t feel right for a variety of reasons. Being able to give them away for reuse, or at least for recycle, felt better. So I created different boxes for items I wanted to offer to friends, to various charities, and to recycle.

And I gave myself some time. Those boxes of books and papers – I had to sit with them for a while as they blocked the ease of movement in my apartment. At first I thought I would send the books to Africa. Yes, that felt right. And then it didn’t. I thought about the environmental impact of shipping. I thought about whether these were really the books they would want. In the end the books and papers went happily to recycle because in that question of grieving and letting go I realized I had the fear that without all those goodies, somehow the PhD wasn’t mine any more. That somehow I was going to be less smart and less capable. When I recognized that story represented a typical shame (less than) response for me, I knew, one of those body knowings, that the stuff needed to go. That I wanted it to go. That I was whole, smart, and capable without those bits and pieces.

I did keep some things. I didn’t need five of the items I had received from my Grandmother. One would do so that every time I opened the cupboard, I could remember her with great affection. And my two friends who bought me the chicken pitcher – well they’ll be happy to know I still have it. It makes me laugh way too much every time I use it, albeit not very often, so I had to keep it. For now!

Catherine Hajnal

Life Fundamentals: Acknowledging pain and loss. Igniting hope and possibility.