Publications

Before I became a grief educator, I was a tenured faculty member in a school of business.   My graduate degrees are in human factors engineering.  On first glance those might seem far from what I do now.  And when I left academia, I rejected all of what came before.  How ironic and sweet that I have discovered that I am a teacher at heart – it goes with me wherever I go, whatever I am doing – and that my interest and research in what makes for healthy and safe workplaces would actually dovetail ever so beautifully into supporting grief and loss for individuals and in organizations.
To honor what has come before, here is a list of my publications from my time “before grief.”
(To read what I am writing now, please see my Blog and Downloads pages.)
Articles in refereed journals
 
Murphy, S. and Hajnal, C. (2010) Preparing for Uncertainty:  Paradoxical Challenges for Management Education.  International Journal of Education Research.
 
Murphy, S. and Hajnal, C. (2009) Improvisation and Emotional Learning:  Yes, and…  International Journal of Learning, vol. 16, no. 1, pp. 323-334.
 
Hajnal, C. and Riordan, R. (2004) Exploring Process, Enterprise Integration and E-business Concepts in the Classroom:  The Case of petPRO.  Journal of Information Systems Education, vol. 15, no. 3, pp. 267-278.
 
Julta, D., Bodorik, P., Hajnal, C. and Davis, C. (1999)  Making Business Sense of Electronic Commerce, IEEE Computer,  vol. 32, no. 3, pp. 67-75.
 
Sanders, K., Carlson-Dakes, C., Dettinger, K., Hajnal, C., Laedtke, M., and Squire, S. (1997)  A New Starting Point for Faculty Development in Higher Education: Creating a Collaborative Learning Environment.  To Improve The Academy, vol. 16, Fall, pp. 117 – 150.
 
Articles in referred conference proceedings
 
Hajnal, C., & Murphy, S. (2006). Planning for uncertainty: A paradoxical approach to management education challenges. Proceedings of Administrative Sciences Association of Canada, Management Education Division, Banff, Canada, May, CD-ROM.
 
Hajnal, C., Kleponis, K., and Grant, G. (2005) Realizing the Process Enterprise: Learning through a Researcher – Practitioner Partnership. In S. Carliner and Brenda Sugrue editors, American Society for Training and Development 2005 Research-to-Practice Conference Proceedings, Orlando, USA, June, pp. 89 – 96.
 
Murphy, S. and Hajnal, C. (2005) Improvisation and Emotional Learning: Yes and…. Proceedings of Administrative Sciences Association of Canada, Management Education Division, Toronto, Canada, May, pp. 22 – 35.
 
MacKinnon, W. and Hajnal, C. (2005) Using Appreciative Inquiry for Information Systems Research, Proceedings of Administrative Sciences Association of Canada, Information Systems Division, Toronto, Canada, May, pp. 31- 41.
 
Hajnal, C. and Grant, G. (2003)  Missed Opportunity:  The Case of Enterprise Resource Planning Software and Job Design.  In H. Luczak and K.J. Zink editors,  Human Factors in Organizational Design and Management – Organizational Design and Management VII Conference Proceedings, IEA Press, Aachen, Germany, October, pp. 799-804.
 
Hajnal, C. and Riordan, R. (2002)  Bringing Enterprise and E-business Concepts to the

Classroom:  The Case of 240Co.  Proceedings of the 17th Annual Conference of the International Academy of Information Management, Barcelona, Spain, December, pp. 201-206.

 
Maheshwari, B. and Hajnal, C.  (2002) Total Systems Flexibility and Vendor Developed Software: Exploring the Challenges of a Divided Software Life Cycle.  Proceedings of IEEE International Engineering Management Conference, Cambridge, England, August, electronic pdf version – 6 pages.
 
Hajnal, C. (2002)  E-Business Management Practice:  A Humanitarian Effort?  In H. Luczak, A.E. Cakir, and G. Cakir, Proceedings of the Sixth International Scientific Conference on Work with Display Units, Berchtesgaden, Germany, May, pp. 42 – 43.
 
Hajnal, C. and Bi, Yijia. (2002) Bridging Between Process and Tasks:  A Role for Job Design.  In H. Luczak, A.E. Cakir, and G. Cakir, Proceedings of the Sixth International Scientific Conference on Work with Display Units, Berchtesgaden, Germany, May, pp. 25 – 27.
 
Hajnal, C. (2001) Exploring Task Meaningfulness in Process-Oriented Organizations.   In M. Smith and G. Salvendy editors, Systems, Social and Internationalization Design Aspects of Human-Computer Interaction.  Proceedings of the Ninth International Conference on Human-Computer Interaction, New Orleans, USA, August, vol. 2, pp. 672 – 676.
 
Hajnal, C. and Davis, C. (1998)  Management Skill Requirements for  Electronic Commerce:  A “Business-centric”  Approach.  28th Annual Atlantic Schools of Business Conference Proceedings, Antigonish, Canada, October, electronic pdf version – 11 pages.
 
Hajnal, C. A. and Taveira, A. (1997) Retrospective Approach in Organizational Design and Management.  In Seppala, P., Luopajarvi, T., Nygard, C.H., and Mattila, M. editors,  Proceedings of the 13th Triennial Congress of the International Ergonomics Association, Finland, July, pp. 189-191.
 
Taveira, A. and Hajnal, C. A. (1997)  The Bondage and Heritage of Common Sense for the Field of Ergonomics.  In Seppala, P., Luopajarvi, T., Nygard, C.H., and Mattila, M. editors,  Proceedings of the 13th Triennial Congress of the International Ergonomics Association, Finland, July, pp 296-298.
 
Hajnal, C. A. and Carayon, P.  (1994) Reflections of a Research Paradigm:  The Development and Implementation of an Ergonomic Intervention.  Proceedings of the 12th Triennial Congress of the International Ergonomics Association, Toronto, Canada, August, vol. 6, pp. 135-137.
 
Carayon, P. and Hajnal, C. A.  (1993) A Diary Study of Computer Use and Worker Stress:  Preliminary Results.  In M. Smith and G. Salvendy (eds.), Human-Computer Interaction:  Applications and Case Studies.  Proceedings of the Fifth International Conference on Human-Computer Interaction, Orlando, Florida, August, vol. 1, pp. 715-720.
 
Carayon, P., Jarvenpaa, E. and Hajnal, C. A. (1993) Effect of Job Control on the Design of Jobs and Stress Among Computer Users.  In M. Smith and G. Salvendy editors, Human-Computer Interaction:  Applications and Case Studies.  Proceedings of the Fifth International Conference on Human-Computer Interaction, Orlando, Florida, vol. 19a, pp. 863-868.
 
Hajnal, C. A. and Carayon, P. (1993) A Study of Additive and Interactive Effects of Work and Extra-organizational Factors on Female VDT Workers.  In M. Smith and G. Salvendy editors, Human-Computer Interaction:  Applications and Case Studies.  Proceedings of the Fifth International Conference on Human-Computer Interaction, Orlando, Florida, August, vol. 19a, pp. 925-930.
 
Jarvenpaa, E., Carayon, P., Hajnal, C. A., Lim, S. and Yang, C.(1993)  A Cross-cultural Framework for the Study of Stress Among Computer Users:  Comparison of the USA and Finland.   In M. Smith and G. Salvendy editors, Human-Computer Interaction:  Applications and Case StudiesProceedings of the Fifth International Conference on Human-Computer Interaction, Orlando, Florida, August, vol. 19a, pp. 874 – 879.
 
 
Research/Papers Presented
 
Hajnal, C. and Harrison, A. (2005) Exploring the Tension Between Delivering Process Content and Developing new Process Capabilities in Strategic Planning. National Consortium for Continuous Improvement in Higher Education Annual Conference, Baltimore, July. 
 
Hajnal, C. (2005) Exploring the Work System:  Linking People, Process, and Technology.  Ontario University Registrar’s Association 2005 Annual Conference, Deerhurst, February.
 
Hajnal, C. (2005) Exploring the Process Enterprise through a Researcher-Practitioner Partnership. SAP University Alliance Lunch and Learn, Toronto, January.
 
Hajnal, C. and Kleponis, K.. (2003) Organization and Change Management Influence Council:  Education, Training and Jobs, 2003 Annual ASUG Vendor Fair, New Orleans, May.
 
Hajnal, C.  (2002) Beyond the Validity and Reliability of an Internet Source:  Exploring Information Integration & Information Disappearance as Macro-level Considerations for Internet Sources. Canadian Home Economics Association Technology@home Conference, Ottawa, August.
   
Hajnal, C. and Grant, G. (2002) Exploring Training Experiences Pre and Post-Enterprise System Implementation:  Are firms learning how to use the system?

SAP Innovation Congress, Tampa, February.

 
Grant, G. and Hajnal, C. (2002) Transforming Government:  Role of Enterprise Systems in e-Government Implementations. SAP Innovation Congress, Tampa, February.
 
Maheshwari, B. and Hajnal, C. (2002) A Unifying Framework to Incorporate Process and Organizational Knowledge into Intelligent Manufacturing Systems.  SAP Innovation Congress, Tampa, February.
 
Hajnal, C. and Grant, G. (2001) Realizing the Process Enterprise:  Investigating the relationships between enterprise information systems implementation and the institutionalization of process approaches in organizations.  Research and Applications Congress, SAP Institute for Innovation and Development, San Diego, February.
 
Hajnal, C. (2000) Work Systems and Enterprise Integration:  Emerging Structures, Roles, and Skill Needs.  Symposium: From Enterprise Systems to E-Business: Research on Challenges of Managing Complex Enterprise Integration.  Administrative Sciences Association of Canada Annual Conference, Montreal, July.
 
Hajnal, C. (1999) Electronic Commerce and the SME.  For Royal Bank and Small Business Week, Saint John, New Brunswick, October.
 
Hajnal, C. (1999) Incorporating Skill Needs into University Programs: The Case of Electronic Commerce.  For Policy Research Secretariat and Atlantic Canada Opportunities Agency.  Skills Development in the Knowledge-Based Economy Conference, Moncton, June.
 
Hajnal, C. (1998) Caribbean Hotels in Cyberspace:  Exploring Electronic Commerce In Tourism Applications. Program Planning  Forum, Organization of American States (OAS) Caribbean Tourism Competitiveness and Sustainability Program, Grenada, February.
 
Yang, C. L., Hajnal, C. A., and Carayon, P. (1994)The Impact of Job Task Characteristics on Computer System Performance and Quality of Work Life.  Poster Proceedings of the 12th Triennial Congress of the International Ergonomics Association, vol. 6, Toronto, August.
   

Unpublished Technical Reports

   
The first four reports were written as part of my SAP contracts.  These reports have been made available to SAP clients and the public at large.  All reports were co-authored with Gerry Grant.
ASUG Organization and Change Management Influence Council Report:  Follow-up to the Process Institutionalization Survey.  May 2003, 17 pages.

Process Institutionalization Survey Questionnaire:  Preliminary Findings Report.  February 2002, 43 pages.

Realizing the Process Enterprise:  Detailed Analysis Report of the Process Institutionalization Survey.  June 2002, 41 pages.

The Small and Medium Business Experience Focus Group Report. October 2001, 23 pages.

 
Hajnal, C. (1999) Incorporating Skill Needs into University Programs: The Case of Electronic Commerce.  For Policy Research Secretariat and Atlantic Canada Opportunities Agency.  Skills Development in the Knowledge-Based Economy Conference June, 1999, electronic pdf version – 10 pages.  http://www.acoa.ca/e/library/reports/skills_development.pdf
 
Davis, C., Hajnal, C., DeMatteis, D., Henderson, M. (1998) Management Skill Requirements for Electronic Commerce.  Report for Industry Canada.  March, 93 pages.
 
Sanders, K., Dettinger, K., Hajnal, C., and Squire, K. (1995)  Evolution and Expansion of the Role of the Teacher:  Classroom Changes and Common Themes.  Teaching Improvement Program, College of Engineering.  University of Wisconsin – Madison.
     
Carayon, P., Jarvenpaa, E., Hajnal, C. A., Lim, S. and Yang, C. (1993)  Physical Working Conditions and Health Status at WISDOT:  Results of a Study of Computer Users.  Department of Industrial Engineering, University of Wisconsin – Madison.
 
CIC/UW-Madison Women in Science Planning Group. (1993)  University of Wisconsin-Madison Draft of An Action Plan for Women in Science, Engineering, and Mathematics, June.

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